How to verify your account
Verification is a mandatory part of the process of registering for the MOYO platform. Regulatory requirements dictate that we verify each new MOYO account. This keeps our platform secure and prevents untoward activity.
Once your account is verified, you will be able to enjoy the full benefits of the MOYO platform. To verify your account, you are required to upload both a proof of identity (POI) and proof of address (POA). Only after you provide us with both documents will your verification process begin. You can use the MOYO app to scan your documents directly to the platform.
Proof of Identity
Your POI document should contain your name, date of birth, a clear photograph, issue date, and if it has an expiry date, that should be visible as well. A passport is the preferred proof of identity, as it is the document which will be quickest for the MOYO team to process. Alternatively, you can use a driving license or any other government-issued ID. If the document is double-sided, and there’s relevant information on the backside, make sure to upload that as well.